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Customer Service
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About DTYStore
Contact DTYStore Support
Order Assistance & Feedback
Whether you have questions about your order, need assistance, or want to share feedback, we're here to help. Your thoughts and suggestions are valuable to us as we strive to improve your shopping experience.
Customer Support
| Service | Contact Information |
|---|---|
| [email protected] | |
| Phone | 866.217.8155 |
| Availability | Monday–Friday, 9 AM–4 PM MST |
Frequently Asked Questions
Check out our FAQ page for quick answers to common questions.
How can I track my order?
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You can track your order by logging into your account and visiting the order tracking section, or by using the tracking number provided in your order confirmation email.
What are your customer support hours?
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Our customer support team is available Monday through Friday, 9 AM to 4 PM Mountain Standard Time (MST).
How quickly will I receive a response to my inquiry?
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We typically respond to all customer inquiries within 24 hours during business days. For urgent order-related issues, please call us directly at 866.217.8155.
Can I modify or cancel my order after it's placed?
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Order modifications and cancellations are possible within 2 hours of placing your order. Please contact us immediately if you need to make changes.
What information should I include when contacting customer support?
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Please include your order number, the specific issue you're experiencing, and any relevant details to help us assist you more efficiently.